I’m a creative operations professional in the Washington DC metropolitan area. I love collaborating with creative directors  to effectively manage  graphic design projects– that includes everything from client management, analyzing and managing creative professionals’ workloads and volumes, identifying new clients/projects to take on, and mitigating problem clients/projects. I see myself as the intermediary helping clients get the campaigns and products they want while keeping my creative colleagues sane.

I use a combination of hard and soft skills — from my PMP and Excel nerdery to effective presentation, coaching and  training skills. (View my resume on LinkedIn).

On this site I write about effective communication and how to leverage it to improve professional relationships, boost productivity and improve workplace satisfaction.