About Me

I’m a marketing director at a DC association. One of my professional AND personal passions is making communication better. Professionally, great communication improves our relationships with our colleagues, managers and direct reports. It means greater productivity and higher satisfaction. It has about the same effect in our personal lives.

On this site I share advice on how to communicate more effectively– whether it’s a presentation, meeting, speech, interview or email.

Millennial Managers: how to succeed in 2016

  You are not your employees’ friend. Be friendly and supportive but remain an authority. Never ask for more from them than you’re willing to do or give yourself. Always show that you’re expecting more of yourself than them. Understand and use each individual’s personal motivation/driver to enhance his/her performance: For some it’s money. For … Continue reading

How to take time off

When I started my first job nearly a decade ago, I thought that the best way to get things done at work was to plough right through tasks and keep going until the work was done. After all, if it had worked in college, it would work in the real world, right? It took me … Continue reading

Consultants: Read this before you pitch me

As a marketing director in a DC nonprofit, I get pitched on a regular basis on a variety of products and services, from web development and database management, to data analysis, general marketing and social media analytics/implementation. Some go better than others– and most go mediocrely. So here’s my advice to every consultant: 1. Don’t … Continue reading

The 7-Step Process for Giving Great Feedback

This is another of my LinkedIn posts, which I’m cross-posting here.  One of the biggest challenges new managers face is giving effective feedback. While most of us are comfortable giving positive feedback, many people struggle with giving constructive criticism that improves outcomes. Here are some approaches that should make things easier: Step #1:: BEFORE you … Continue reading

How to Manage People Who Used to Be Your Peers

An LinkedIn influencer post of mine that I’m cross-posting here. Congratulations new supervisor! Not only did you get promoted, but now you’re supervising a couple of people too. Here’s the catch: the people you’re managing used to be your peers. Some of them have more experience than you or came in at the same time … Continue reading